Last Updated: January, 14, 2026
1. Introduction
Hainan Kusco International Trading Co., LTD (“Company,” “we,” “us,” or “our”) operates the website https://kuscohealth.com (the “Website” or “Service”). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.
Please read this Privacy Policy carefully. By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.
We reserve the right to make changes to this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on the Website, with the “Last Updated” date reflecting the revision date. Your continued use of the Website after such posting constitutes your acceptance of the revised policy.
2. Information We Collect
We collect several types of information from and about users of our Website, including:
A. Personal Information
“Personal Information” is data that can be used to identify you as an individual. We may collect the following Personal Information directly from you when you voluntarily provide it to us through the Website’s interactive features:
- Contact Information: Your name, email address, telephone number, and mailing address when you submit an inquiry through our contact form or chat feature.
- Communication Content: The content of any messages, inquiries, or feedback you send to us via forms, email, or chat.
- User-Generated Content: Any text or images you choose to submit through our contact forms or chat windows.
B. Non-Personal and Technical Information
When you visit the Website, we and our service providers may automatically collect certain information about your device and browsing actions. This information is typically considered non-personal but may be combined with Personal Information.
- Log Data: Information that your browser sends whenever you visit our Website (“Log Data”). This Log Data may include your computer’s Internet Protocol (“IP”) address, browser type and version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
- Device Information: Information about the device you use to access the Website, including the device type, operating system, unique device identifiers, and mobile network information.
- Cookies and Tracking Technologies: We use Cookies and similar tracking technologies to track activity on our Website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.
3. How We Use Your Information
We use the information we collect for various business purposes, including:
- To Provide and Maintain our Service: To operate the Website, respond to your inquiries, provide you with requested information about our products or services, and fulfill any other purpose for which you provide the information.
- To Communicate with You: To contact you regarding your inquiries, provide customer support, send administrative information (such as updates to our policies), and respond to your requests.
- To Improve Our Website: To understand how our Website is accessed and used, to monitor Website performance, and to improve its content, functionality, and user experience.
- For Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, and potentially prohibited or illegal activities.
- For Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
4. Legal Basis for Processing (For EEA/UK Users)
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your Personal Information based on the following legal grounds:
- Consent: When you voluntarily provide your information through our contact forms or chat, you are giving us consent to process that information for the specific purpose of responding to your inquiry.
- Legitimate Interests: We process Log Data and technical information based on our legitimate interest in analyzing Website traffic, improving our services, and ensuring network security, provided such interests are not overridden by your data protection rights.
- Contractual Necessity: If your inquiry relates to a potential contract for our products or services, processing your information may be necessary to take steps at your request prior to entering a contract.
- Legal Obligation: To comply with our legal obligations.
5. Sharing and Disclosure of Your Information
We may share your information in the following limited circumstances:
- With Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as website hosting, data analysis, IT services, customer service, and email delivery. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your information to enforce our Terms and Conditions, protect our rights, privacy, safety, or property, and protect against legal liability.
- Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your Personal Information.
We do not sell, rent, or trade your Personal Information to third parties for their own marketing purposes.
6. International Data Transfers
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Our servers and primary data processing activities are located in China. If you are located outside China and choose to provide information to us, please note that we transfer the data, including Personal Information, to China and process it there.
For users in the EEA, UK, or Switzerland: The transfer of your Personal Information to China is based on standard contractual clauses or other adequate safeguards as required by data protection law. By submitting your information, you agree to this transfer, storage, and processing.
7. Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our agreements. For example, we retain inquiry data for a reasonable period to respond to follow-up questions and for business record-keeping. Log Data is retained for a shorter period used for analysis.
8. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your Personal Information:
- Right to Access: You can request a copy of the Personal Information we hold about you.
- Right to Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (“Right to be Forgotten”): You can request that we erase your Personal Information under certain conditions.
- Right to Restrict Processing: You can request that we restrict the processing of your Personal Information under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your Personal Information based on legitimate interests.
- Right to Data Portability: You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We may need to verify your identity before processing your request. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons) to collect and use information about you. For more detailed information about the types of cookies we use, why we use them, and how you can control your cookie preferences, please see our dedicated Cookie Policy or the cookie management tool on our Website.
10. Children’s Privacy
Our Website is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a Child without verification of parental consent, we will take steps to remove that information from our servers.
11. Data Security
The security of your information is important to us. We implement commercially reasonable technical, administrative, and physical security measures designed to protect your Personal Information from unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
12. Third-Party Links
Our Website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you may contact us at:
Data Controller:
Hainan Kusco International Trading Co., LTD
7-7 Taihua Rd, Long Hua Qu, Hai Kou Shi, Hai Nan Sheng, China, 570228
Email: mavis@kuscohealth.com
Contact Form: https://kuscohealth.com/contact/
We will endeavor to respond to your inquiry as soon as possible.